Maya AI Assistant VA Pilot Program
Veteran-Ready Voice AI That Answers Every Call—24/7
Veteran-Ready AI
Maya is specifically built to support Veterans., understanding their unique needs and terminology.
VA Department Support
Designed to assist VA Departments, Clinics, and Call Centers with seamless integration.
Available 24/7
Maya answers every call around the clock, ensuring Veterans never wait for the support they deserve.
Claim Your Free 30-Day VA Pilot
Veteran-Ready Voice AI That Answers Every Call—24/7
Maya, the AI Assistant Built to Support VA Departments, Clinics, and Call Centers
PROBLEM & SOLUTION
Veterans Deserve to Be Heard the First Time.
The Challenges
VA departments face growing call volumes, overloaded front desks, and frustrated veterans waiting for answers.
Common challenges include:
  • Missed or dropped calls
  • Long wait times and callback delays
  • Repetitive scheduling or prescription questions
  • Multilingual communication needs
  • Overworked staff and outdated systems
The Solution
Maya AI Assistant was built to handle these challenges head-on:
Answers inbound calls 24/7
Provides accurate information
Books appointments
Records and transcribes every call
Supports English, Spanish, and up to 20 total languages
FEATURES
What Maya Delivers to VA Sites:
1
Inbound Voice AI Receptionist
24/7 availability to answer every veteran call
2
Live Voice Recordings + Full Transcripts
Complete documentation of every interaction
3
Multilingual Support
Built-in English/Spanish, Optional 20+ Language Support
4
Smart Routing
Routing to Correct Departments or Live Staff
5
Veteran-Centric Design
Veteran-centric scripting + accessible design
6
Compliance Ready
Section 508 Compliant, HIPAA-Aware
7
Comprehensive Analytics
Real-time Reporting, Usage Logs, and Call Insights
ABOUT MASTERCALLERS
Who We Are
MasterCallers is a veteran-owned voice AI firm proudly serving government agencies, clinics, and civic institutions. Our leadership team includes:
Terrence Higgs, Founder & Chief Visionary Officer
Anthony Mitchell, President & CEO
Our mission is to ensure every veteran call is answered, routed, and respected with intelligent support.
Every Lead, Every Call, Mastered with MasterCallers
WHY VOICE AI FOR VA?
Empathy Meets Efficiency
Voice AI gives veterans and staff a better experience:
No Wait Times
No more long waits or hangups
FAQ Handling
Simple FAQs handled without burdening staff
Multilingual Service
Flexible multilingual service for diverse populations
Complete Records
Instant access to recordings and transcripts for follow-up or auditing
Unlike legacy IVR systems, Maya listens, understands, and speaks like a real assistant.
VA-SPECIFIC FAQ
Is Maya approved for VA systems?
Maya is HIPAA-aware, ADA-accessible, and built for compliance. We're offering pilots to demonstrate value while engaging VA procurement pathways.
Can Maya support health, prescription, and mental health lines?
Yes, Maya can be trained on site-specific scripts, privacy protocols, and escalation workflows.
Do we need to change our current phone systems?
No. Maya can work via forwarding or integration depending on your call structure.
What happens after the pilot?
You receive full access to reports, call summaries, and a customized performance review. Maya can be extended affordably with no long-term contrac
Support Veterans with the Voice They Deserve.
Maya AI for Veterans
Veteran-ready voice AI that answers every call—24/7, delivering the respect and service our veterans deserve.
Risk-Free Trial
📢 Try Maya Free for 30 Days. No contracts. No risk. Just real results for your veterans.
Veteran-Owned Excellence
Proudly veteran-owned and built specifically for government agencies and VA facilities.
Contact: support@mastercallers.ai
Veteran-Owned | Built for Government
Every Lead, Every Call, Mastered with MasterCallers